Data Deletion & Privacy Policy

Data Deletion And Privacy Request Policy

You can request deletion of your entire Damnpay account or remove specific personal data while keeping your account active.

1. Request full account deletion. Email us at privacy@damnpay.in using the subject line “Full Account Deletion Request – [Your Registered Email ID]” and include your full name, registered email ID, mobile number, and a clear statement to delete the account. We will verify your identity and confirm once the deletion is completed within the legally permitted timeline.
2. Request partial data deletion. Email privacy@damnpay.in with the subject line “Partial Data Deletion Request – [Your Registered Email ID]” and specify the data you want removed (for example saved addresses, payment methods, search history, or optional profile information). We will verify your identity and act within a reasonable period.
3. Data retention. Certain records may be retained where required or permitted by law, including transaction data, fraud prevention artefacts, or backup copies that are purged on our regular retention cycle.
4. Need assistance? Reach our Privacy Team at privacy@damnpay.in or call +919872454911. Additional resources are available onwww.damnpay.in.

Table Of Contents

1. Key Terms
2. Information We Collect
3. What Personal Data Do We Collect About You?
4. How We Collect Personal Data
5. How And Why We Use Personal Data
6. Marketing
7. Cookies And Similar Technologies
8. Who Do We Share Personal Data With?
9. Anonymised Data
10. Legal Grounds
11. Storage And Retention
12. Security
13. Data Transfers
14. Opt-Out And Unsubscribe
15. Your Eligibility
16. Law Provisions
17. Complaints
18. Consent
19. Modifications To The Privacy Policy
20. Contact Us

Key Terms

Capitalised terms not defined in this policy carry the meaning assigned to them in our Terms and Conditions. In addition, the following definitions apply: “Consent” refers to any freely given, informed agreement to process personal data; “Data Subject”, “you”, or “your” means any identifiable natural person whose data we process; “Personal Data” is any information relating to a Data Subject; and “Processing” means any operation performed on Personal Data, automated or otherwise.

Information We Collect

• Log Data such as IP address, browser details, pages visited, and referring URLs to secure and optimise the Website.
• Device Data including device type, operating system, identifiers, and geo-location (where permitted).
• Personal Data required to provide services, such as full name, contact details, billing information, and identity artefacts.

What Personal Data Do We Collect About You?

Depending on your interactions with our Website, we may gather identity, contact, transaction, usage, advertising, communication, IT, and technical data. This information helps us deliver service experiences, comply with regulations, and protect users from misuse.

How We Collect Personal Data

We collect data directly from you (for instance during sign-up, transactions, or support conversations), from publicly accessible sources, from trusted third parties and partners, and automatically through cookies, pixels, and similar technologies as you browse our Website.

How And Why We Use Personal Data

We process Personal Data based on valid legal grounds: to honour contracts with you, safeguard our legitimate business interests (such as preventing fraud), satisfy legal obligations, and, where necessary, with your consent. You may withdraw consent at any time via the channels noted in this policy.

Marketing

If you opt in, we may send promotional communications via email, SMS, or other channels. You can opt out at any time using the unsubscribe link or by contacting us. We may retain your contact details in a suppression list to respect future opt-out preferences.

Cookies And Similar Technologies

We rely on cookies, pixels, and analytics tools to recognise returning visitors, save preferences, deliver relevant content, and measure marketing effectiveness. Non-essential cookies are only set with your consent, and you may adjust preferences through your browser or our consent banner.

Who Do We Share Personal Data With?

We share Personal Data only with trusted providers who help us deliver services—such as payment processors, hosting platforms, analytics vendors, professional advisors, and regulators when legally required. Each party is bound by confidentiality and data protection obligations.

Anonymised Data

We may anonymise or aggregate Personal Data for analytics, security, or service improvement. Once anonymised, the data no longer identifies you and is used for lawful business purposes.

Legal Grounds

We ensure all Processing is lawful, fair, and transparent. Depending on the circumstance, we rely on consent, contract performance, legitimate interests, or legal obligations. You may withdraw consent at any time without affecting earlier Processing.

Storage And Retention

Personal Data is stored on secure, encrypted infrastructure with access controls. We retain information only as long as necessary for the stated purposes or to comply with legal obligations, after which it is securely deleted or anonymised.

Security

We employ administrative, technical, and physical safeguards—including encryption, access controls, and breach response protocols—to protect your data. While we strive for robust security, internet-based transmissions can carry risk and no platform can guarantee absolute protection.

Data Transfers

Your data may be transferred or stored outside India with affiliates or service providers. We implement contractual protections and security measures to ensure comparable safeguards wherever your information is processed.

Opt-Out And Unsubscribe

You may withdraw consent or unsubscribe from marketing at any time by contacting us or using the unsubscribe links in communications. We honour requests within legally mandated timeframes unless retention is required by law or to resolve outstanding matters.

Your Eligibility

By using the Website, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and legally capable of entering into binding agreements.

Law Provisions

In line with the Digital Personal Data Protection Act, 2023, you have rights to access, correct, port, delete, and withdraw consent regarding your Personal Data. Requests can be made through the channels at the end of this policy and may require identity verification.

Complaints

We aim to resolve all privacy concerns internally. If you believe your rights are infringed, contact us first. You may also escalate complaints to the Data Protection Board of India after giving us a chance to respond.

Consent

By providing Personal Data, you consent to its use for the related purpose (for example completing a payment). For secondary uses such as marketing, we seek explicit consent or provide an opportunity to decline. Consent may be withdrawn any time using the contact methods provided.

Modifications To The Privacy Policy

We may update this policy periodically. Changes will be published on this page with an updated effective date or communicated directly when appropriate. Continued use of the Website after updates signifies acceptance of the revised terms.

Contact Us

Damnpay India Pvt. Ltd.
142/6 Chhotti Baradari, Patiala, Punjab, India 147001

Email: privacy@damnpay.in
Phone: +919872454911
Website: https://www.damnpay.in

By continuing to use the Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.